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Frequent Asked Questions -
Software Technical Questions
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If you have lost your installation CD, you still may get the software by dowloading the latest version from our download site. Just use your given SERIAL NUMBER to re-activate. Please notice that you will need to leave your license vacant before you re-activate it. In this case, e-mail customer support to get your license de-activated. You must include:
- Your name (the one used originally to register/install)
- Your serial number (sent to you via e-mail when purchased or inside the CD case)
- Reason for re-activating (Help us to control license abuse)
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